PPI Misselling
Reasons a PPI Policy may have been miss sold
A policy may have been miss sold if the insured person was not eligable to claim on the policy.
An example of the type of PPI policy that could fall into this category is a policy which was sold
to someone who is self-employed where the policy is only designed to allow a claims by someone who is in full-time employment.
In its Advice Guide, the Citizens Advice Bureau says:
If the company who sold it to you knew it was wrong for you, or didn't check on your circumstances properly before selling it to you,
you may be able to make a claim for mis-selling.
Policy holders who beleive that their policy has been miss sold can get in contact with their insurance company.
If the insurance company that sold the PPI policy is unable to resolve the problem, policy holders can get in touch with the Financial Ombudsman Service
The Financial Ombudsman Service publish a consumer factsheet on Payment Protection Insurance: http://www.financial-ombudsman.org.uk/publications/factsheets/payment-protection-insurance.pdf
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